Privacy Policy
Last updated: 15th of February, 2025
Capital Grounds Ltd ("we," "our," "us") values your privacy and is committed to safeguarding your personal information. Capital Grounds Ltd is the data controller of your personal data. This Privacy Policy outlines how we collect, use and protect your personal data when you visit our website [www.capitalgrounds.co.uk] (the "Site"). By using our Site, you agree to the terms set forth in this Privacy Policy.
1. Information We Collect
We collect the following types of personal data:
- Contact Information: When you contact us via our contact form or email, we collect your name, email address, phone number and any other details you provide.
- Cookies: Our website uses both necessary cookies for essential website functionality and analytics cookies to track site usage and visitor behavior. These cookies help improve the functioning of the Site and provide insights into how visitors interact with the Site. While necessary cookies are required for the Site to function properly, analytics cookies collect technical information, such as IP addresses, browser types and other standard internet log data. By continuing to use our website, you consent to the use of necessary cookies and analytics cookies as described in this Privacy Policy.
- Transactional Data: If you engage with our services, we may collect personal data related to land transactions, such as property details and addresses.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To facilitate land acquisition, planning and development-related services.
- Communication: To respond to enquiries and provide support related to your project or request.
- Legal Compliance: To meet legal obligations, resolve disputes and enforce our agreements.
We process your personal data based on the following legal bases under the General Data Protection Regulation (GDPR):
- Contractual necessity: We process your personal data when it is necessary to fulfill a contract with you (e.g., to provide services you have requested).
- Legitimate interests: In some cases, we process personal data based on our legitimate interests, provided these interests are not overridden by your rights and freedoms (e.g., improving our services or responding to enquiries).
- Consent: Where processing is based on your consent, we will request your explicit consent prior to processing.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information from unauthorized access or disclosure. While we strive to protect your data, no data transmission over the internet is 100% secure. We use industry-standard encryption and other security technologies to protect your personal data from unauthorized access, disclosure, alteration or destruction.
4. Sharing Your Information
We do not sell, rent or share your personal information with third parties, except in the following cases:
- Service Providers: We may share your personal data with trusted third-party service providers who assist in operating our business (e.g., payment processors, etc.). These third parties are contractually obligated to process your personal data only in accordance with applicable data protection laws and solely for the purposes for which we have engaged them.
- Legal Compliance: We may disclose your information only when required by law, such as to comply with a valid legal request, witness summons or court order.
We take appropriate measures to ensure that any third-party service providers with whom we share personal data comply with applicable data protection laws and take reasonable measures to protect your data.
We do not currently transfer your personal data outside the UK. If such a transfer becomes necessary in the future (e.g., if you use services from third parties based outside the UK), we will ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legal mechanisms, are in place to protect your personal data in compliance with applicable data protection laws.
5. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Access: You can request copies of your personal data.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal data, under certain conditions.
- Restriction: You can request a restriction on processing your personal data, in certain situations.
- Objection: You can object to the processing of your data for specific purposes.
- Data Portability: You can request that we transfer your data to another organization or directly to you.
If you feel that we are not complying with applicable data protection laws, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK at www.ico.org.uk. To exercise your rights, contact us at [email protected]
To request access, correction, deletion or any other rights, please provide sufficient details about your request and we will aim to respond within the required timeframe, typically within one month.
6. Cookies
Our website uses both necessary cookies and analytics cookies. Necessary cookies are required for the core functionality of the Site, such as security, accessibility, and network management. Analytics cookies help us understand how visitors interact with our Site, allowing us to improve its performance and user experience.
Cookies are small text files placed on your device to help improve your experience on the website. Necessary cookies ensure that the Site operates smoothly, while analytics cookies collect technical information such as IP addresses, browser types, and standard internet log data. These cookies do not collect personal data but may help us optimize the performance of the Site.
By continuing to use our website, you consent to the use of necessary cookies and analytics cookies as described in this Privacy Policy. You can manage your cookie preferences through your browser settings, including the ability to block or delete cookies. Please note that blocking or disabling cookies may affect the functionality of the Site and could limit your user experience, such as preventing certain features from working as intended. For more information on how we use cookies and how you can control your cookie settings, please visit our Cookie Policy.
7. Data Retention
We will retain your personal data for no longer than is necessary for the purposes outlined in this Privacy Policy, or as required by law (e.g., tax or legal obligations). Once the data is no longer needed, we will securely delete it in line with our data retention policy.
8. Updates to This Privacy Policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Any changes to this Privacy Policy will be posted on this page with an updated 'Last Updated' date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, our data practices or wish to exercise your data protection rights, please contact us at:
Capital Grounds Ltd
124 City Road, London, EC1V 2NX
Email: [email protected]
Phone: 020 8798 0837